Prescriptions
Ordering repeat prescriptions
To submit a request for medication please use one of the following methods:
- NHS app/Online Services
NHS App features – NHS Digital
SystmOnline Login (tpp-uk.com)
We are unable to accept prescriptions requests by phone.
Repeat prescription requests which are within the clinical review date will be processed and issued within 3 working days.
Pharmacy
Your prescription will usually be sent electronically to your nominated pharmacy. Please ensure you have informed the practice which pharmacy you would like your prescription sent to.
Queries about your medication
If you have a query regarding your prescription please submit a request via SystmConnect using the link below
Some requests will be passed to a GP for decision on issue, this may occur if:
- You request medication which is NOT on your repeat list
- Your repeat medication has not been reviewed recently by a doctor and needs monitoring
- You are requesting medication too early (without a clear reason)
- There are discrepancies in the medication information we have e.g. from hospital letters etc
Please ensure that we have an up to date contact telephone number to enable us to contact you with any questions regarding your request.