Prescriptions

Please email your request to: Sxicb-bh.beaconsfieldprescriptions@nhs.net

We are unable to accept prescriptions requests by phone.

Please note we are keen to process prescriptions as quickly as possible but we also need to ensure that medications are issued safely and appropriately to our patients.

Repeat prescription requests which are within the clinical review date will be processed and issued within 72hrs. Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Some requests will be passed to a GP for decision on issue, this may occur if:

• You request medication which is NOT on your repeat list
• Your repeat medication has not been reviewed recently by a doctor and needs monitoring
• You are requesting medication too early (without a clear reason)
• There are discrepancies in the medication information we have e.g. from hospital letters etc

Please ensure that we have an up to date contact telephone number to enable us to contact you with any questions regarding your request.

Please DO NOT duplicate your request.

You will not receive a reply to emails unless we are querying your request. If you do not receive an email from us, please check with your nominated pharmacy after 72 hours for your prescription. 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

This email is for prescription requests only. Please do not email medical queries or requests to book appointments.

Did you know you can register for our online secure appointment system?

If you would like to manage your appointments and prescription requests via this system please bring in a form of ID next time you visit the surgery and you will be given a secure password to enable you to access this site.

How Do I Request A Repeat Prescription?

Via SystmOne online

If you are registered for SystmOne online services please use the link at the top of the page to request your repeat prescriptions.

You will only be able to use this if you have collected a username and password from the practice, please ask a member of staff for details.

Email

Email your repeat prescription request to:

Sxicb-bh.beaconsfieldprescriptions@nhs.net  (Please be aware that normal email is not encrypted.)

To make use of this service you must adhere to the following rules:

• Subject: Repeat Prescription Request
• The email message should include your name, date of birth and patient number (found on your repeat prescription request slip)
• List each drug on a separate line with the type (e.g. tabs or caps) and strength. We will prescribe the quantity and dosage as previously given
• If you require an unusual amount please give an explanation (e.g. holiday for 2 weeks)
• Many local pharmacies have a collection service with the practice; please enquire at your usual pharmacy. If you would like the pharmacist to collect your prescription please mark their name clearly on the top of the repeat request form. We cannot email or fax prescriptions direct to you.
• Please do not send attachments as these will not be opened
• Please do not email regarding any matter other than a repeat prescription request, this email is not for medical queries or appointment booking.